Shipping policy

Shipping & Return Policy – kexra.store

At kexra.store, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.

All orders are processed within 1–2 business days after confirmation.
Our standard delivery time is 7 business days from the date of dispatch.
Delivery times may vary slightly depending on your location and external factors such as holidays or courier delays.
Once your order is shipped, you will receive tracking details (if applicable) to monitor your delivery status.

We offer a 5-day return policy from the date of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase is required.
Items that are damaged, defective, or incorrect upon delivery are eligible for return or replacement.

To initiate a return, please contact us within 5 days of receiving your order:

Include your order number, reason for return, and clear photos (if applicable). Our team will guide you through the return process.

Once we receive and inspect your returned item, we will notify you of the approval status.
Approved refunds will be processed within a few business days to your original payment method.

If you have any questions about shipping or returns, feel free to reach out:

Thank you for shopping with kexra.store!